• Open Mail app. • Select Preferences. • In Accounts tab, choose the account which is Outgoing Mail Server (SMTP) labeled as Offline. • Click the SMTP server and choose Edit SMTP Server List from the list. • Enter the right username and password. Solution 2:- • Quit Mail app. • Go to Applications > Utilities > Keychain Access and delete all SMTP passwords from keychain. • Enter the name of your SMTP server in keychain search box like mail.mailserver.com or smtp.mailserver.com. • Search and find the entry which starts with smtp://. Copy and store the password in your hard drive in the different locations (for safety). • Delete all relevant password entries for SMTP servers. • Open Mail app and go to Preferences -> Accounts tab. • Choose your account SMTP server from Edit SMTP servers list. • Re-enter the password that you just deleted. Solution 3:- • Go to Apple menu -> Force Quit. • Choose Mail app and select Force Quit. • Restart your computer. • Open Mail app and check your issue. Solution 4:- Go to Network Preferences -> Advanced section of Ethernet and WiFi interfaces. Add the following DNS addresses. • 8.8.8.8 • 8.8.4.4 Solution 5:- • Go to Mail Preferences. • From the left side list, select the account which causes the issue. • Choose “Edit SMTP Server List” from the outgoing mail server drop-down menu. Configure Gmail Draft Settings in Apple Mail First, launch the Apple Mail app and head to Mail > Preferences from the menu bar at the top-left of the screen. In the Preferences window that appears. ![]() • Correct the username by appending domain name 9Ex: @gmail.com or your own domain). • Re-enter the password. If you knew any other solutions for SMTP server offline Mac mail issue, inform us via comments. I have a serious 'Offline' Problem. In spite of trying all the options, the Outgoing Mail Server remains 'Offline' only. Initially it does look like it will work, but after a while it turns to 'Offline'. I have Gmail account and I can only receive e-mail but can not send out. Surprisingly, it does work on my iPhone as well as on iPad, but doesn't work on MacBook Air. This has happened after my office e-mail was changed to two step security(which is a company e-mail but through gmail only)successfully but my personal gmail id has this problem of going 'offline' Can you help?? Yes I spent 3 hours with Joseph a senior adviser today and literally we tried everything including sending about 15 screen copy showing iCloud offline etc. We agreed to accept it is an apple problem and since it works fine on apple iCloud to send and receive using web the issue has to be a block somewhere as my settings are correct. However iPhone, iPad and all the rest depend on a correct outgoing server and not being kicked back by iCloud or going offline. So until apple accept the problem they are in breach of contract in any legal system in the world. I am patient and actually like apple products for about 15 years. They do need a bit of a push nowadays though and their service is NOT what it used to be sorry to write. The chat takes a long time in that this is my 3 rd attempt and I am still without email sending.
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March 2019
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